MEDICAL TRIAGE SOLUTIONS

With the implementation of our customized triage technology, your answering costs will be reduced by as much as 35%, compared to traditional live operator service.   Research indicates nearly 90% of all clinic calls are non-urgent in nature.  Allow us to prioritize your time dedicated to patient and physician communications by screening all calls, routing calls from your patients regarding urgent matters directly to you, while routing non-urgent calls to the appropriate staff or a more appropriate time in your busy schedule.  Hello Phoenix allows you to focus where you’re most effective as a physician, while handling all incoming calls with the professionalism and courtesy you desire.

Unlimited Customization

Hello Phoenix allows you to tailor your medical communication needs to meet  every aspect of your complex practice, no matter how detailed your needs may be.  Everything from emergency contact to daily management to Critical Lab Results are efficiently and professionally communicated to any and all appropriate parties without error.  With Hello Phoenix Solutions, your patients’ critical test results are sent to them via voice messaging with failsafe notification.  Furthermore, all critical test results are simultaneously communicated to the on call or attending physician per your preferred protocol and scheduling. 

Unlike live operator services, Hello Phoenix provides standardized processes of communication for any and all communications inherent in your busy medical practice.  Our Critical Care messaging protocols for high risk patient care procedures greatly reduce risk, while ensuring consistent, circumspect patient-physician communications.  Hello Phoenix technology reduces the communication steps, decisions points and hand-offs of traditional live operator methods, to allow more direct and accurate physician contact for critical care management.

HIPPA Compliant

Contact Us  |  Site Map

Medical Triage Solutions